Sally works for a sporting goods store and is assigned to treadmill sales. She completed the product training two weeks prior. What should Sally do to prepare?

Sally works for a sporting goods store and is assigned to treadmill sales. She completed the product training two weeks prior. What should Sally do to prepare?

• A. Demonstrate the treadmill in the store to become familiar with the features.
• B. Ask her boss to assign her to another department she is more familiar with.
• C. Find the treadmill box and read the information.
• D. Switch departments with another sales associate.

Answer: (A)

Getting hands-on with the product after training helps you turn knowledge into practical know-how. Demonstrating the treadmill in the store lets Sally walk through how it operates, highlight its features, explain setup steps, and rehearse clear explanations of benefits and safety considerations. This active practice reinforces what she learned, builds confidence, and prepares her to answer common customer questions smoothly, which makes her more capable of guiding shoppers from interest to purchase. Reading the box is passive and won’t give the same feel for real use, and switching departments would delay building specific knowledge and selling skills for treadmills.

Getting hands-on with the product after training helps you turn knowledge into practical know-how. Demonstrating the treadmill in the store lets Sally walk through how it operates, highlight its features, explain setup steps, and rehearse clear explanations of benefits and safety considerations. This active practice reinforces what she learned, builds confidence, and prepares her to answer common customer questions smoothly, which makes her more capable of guiding shoppers from interest to purchase. Reading the box is passive and won’t give the same feel for real use, and switching departments would delay building specific knowledge and selling skills for treadmills.